ZENT PRIVACY POLICY
Effective Date: March 12, 2026
Last Updated: March 12, 2026
This Privacy Policy describes how Zent ("we," "us," or "our"), operated by Jamie Gold, collects, uses, and protects information gathered through our website at usezent.com and related services (collectively, the "Services").
1. INFORMATION WE COLLECT
We collect the following types of personal information when you interact with our website or services:
- Full name
- Email address
- Phone number
- Payment information (processed securely through third-party payment processors)
- Business name and contact details (for MedSpa clients)
- Usage data and communications submitted through our website forms
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, operate, and improve our AI revenue systems and services
- Send SMS messages, appointment reminders, and follow-up communications (with your consent)
- Respond to inquiries and customer support requests
- Process payments and manage billing
- Send promotional and informational communications (you may opt out at any time)
- Comply with legal obligations
3. SMS COMMUNICATIONS
By submitting your phone number through our website or opt-in form, you consent to receive recurring SMS text messages from Zent. These messages may include appointment reminders, promotional offers, and business updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
We do not sell, rent, or share your phone number or SMS consent with third parties for their marketing purposes.
4. SHARING YOUR INFORMATION
We do not sell or rent your personal information. We may share your information with:
- Service providers who assist us in operating our business (e.g., CRM platforms, SMS delivery providers, payment processors)
- Legal authorities when required by law or to protect our rights
- Business successors in the event of a merger, acquisition, or sale of assets
5. DATA SECURITY
We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of SMS communications by replying STOP
- Opt out of email marketing by clicking "unsubscribe" in any email
To exercise these rights, contact us at the information below.
7. COOKIES AND TRACKING
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may adjust your browser settings to refuse cookies, though some features of our website may not function properly as a result.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal information, we will delete it promptly.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date at the top of this page. Continued use of our Services after changes constitutes your acceptance of the updated policy.
11. CONTACT US
If you have questions about this Privacy Policy or our data practices, please contact us:
Zent
Operated by Jamie Gold
www.usezent.com